You can also add videos to your FAQ sections

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For instance, FTC is a brand that sells baseball gloves and gear repurposed into men’s wallets and other useful items. For a long time they weren’t able to clarify the product’s core messaging. However with a video, they started introducing different aspects of the product to the customer and the video helped them generate sales. This was only possible through the video they created and used to organically grow the website.. This is easy to do with a help desk software. Create an unboxing Video An unboxing video is a video where the viewer is taken through stages of opening the new purchase.


The presenter will take the product out of the box, assemble it together and show it to the audience as to what it looks like. This is collaborative learning at its best. The person showing the video shows how the whole thing works. They connect the parts of the equipment Lebanon Phone Number Data and demonstrate its different features. Unboxing videos are ideal because it shows what the product is and who’s it for. It maintains an elusive sense of surprise and inculcates the personality of the presenter in it. Unboxing videos are popular because they build out on a sense of suspense and the anticipation of what’s to come.





Make a customer unbox the product In a similar way as the presenter unboxes the video, here a customer unboxes the product instead. This makes the viewers believe it is real as compared to a company unboxing, where vested interests are implied and the video acts as sort of a testimonial stemming from the experience of the customer. Such testimonials go a long way in helping build trust for the company. When making these videos always keep the customer in mind. The customer will also try to allay doubts and fears that he himself had regarding the product. This gives a unique angle that the company may not have thought on its own.